IT Support That Doesn't Care Where You're Headquartered.
We support organizations across the country — not just Northeast Ohio. Five of our current top-ten clients are headquartered outside Ohio, in North Carolina, Tennessee, and Indiana. Or call (330) 493-5227.
24/7/365 Security Included
Remote & Co-Managed Options
How Remote Support Actually Works
We run the same enterprise-grade monitoring, security, and help desk stack for a remote client as we do for a firm three miles from our North Canton IT Campus. Every organization’s hours, team, and setup are a little different — sometimes that means full remote support, sometimes a co-managed arrangement. The only way to know is to talk it through.
Enterprise Support, Anywhere
Patching, monitoring, backup, and security response work the same way regardless of geography.
We Support Clients All Over
Distance has never been the reason we said no to a good fit — it's simply not how we screen clients. Reach out and let's talk.
Co-Managed, When It Makes Sense
Your internal team (or an existing IT resource) can cover what we can't reach live, while we handle security, infrastructure, and everything else.
Tired of Waiting for IT Support?
Meet Your Dedicated IT Team.
Access to a dedicated 3-4 person team that knows your name.
They know your network map and software history.
Average response time: under 1 hour.
Other MSP's
Your call is important to us… please hold.
Random technician every time.
“Have you tried rebooting?” script readers.
One Constant, Wherever You Are.
Every 415 Group client gets our full enterprise-level security stack—endpoint protection, threat monitoring, and encrypted backups. No upsells. No “premium tiers.” Just protection that’s included from day one.
- 24/7/365 Threat Monitoring
- Ransomware protection & recovery
- Encrypted, compliant backups
Why Clients Across the Country Trust 415 Group.
415 Group has been named to the MSP 501 list of top managed service providers nine years running — a distinction based on service delivery, growth, and technical capability, awarded to only a small number of IT providers nationwide each year.
— Channel Futures MSP 501
9 Years
on MSP 501 List
<1 Hour
Avg. Response Time
99%
Client Retention Rate
Who We Work Best With.
We’re not going to pretend a checklist on a webpage can tell you whether we’re the right fit. Reach out, tell us about your organization, and let’s figure out together.
- Organizations running 15–250 workstations.
- Teams that treat IT as protecting the business, not a line item to shrink.
- Anyone curious whether remote or co-managed support makes sense — that’s a conversation, not a rule.