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We've been counted among the best MSPs worldwide, seven years in a row
330-492-0094
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We've been counted among the best MSPs worldwide, seven years in a row
330-492-0094

Help Desk

Expert help is just a click away

415 Group’s Help Desk simplifies IT Support

With our Help Desk service, you will have access to our fully staffed IT help desk who’ll help you troubleshoot and resolve IT problems using our enterprise remote software tools. Most of our customers’ tickets are resolved in minutes, and if the problem cannot be fixed remotely, we’ll dispatch a qualified IT professional to your location to get your staff productive as soon as possible.
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Resolve issues quickly and get back to work

IT issues waste resources for every minute that they remain unresolved. Our Help Desk services aim to resolve these issues quickly to save your time and money. Your employees won’t be frustrated by tech issues anymore because they know they can count on us.
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Help Desk service from 415 Group provides you
with:

Customer-centric service

Our team of professionals is known to be friendly and often goes above the call of duty to ensure complete customer satisfaction.

Experienced personnel

Our technicians are knowledgeable, well-trained, and highly experienced in IT.

Quick resolutions

We’ll resolve your IT issues quickly and efficiently.

Explore other solutions

Help Desk

Our IT Support staff are just a call away 24/7/365 and they’ll handle your IT issues and queries swiftly Learn More

Virtualization

Improve efficiency and productivity while lowering costs by virtualizing your IT infrastructure Learn More

On-Site Support

Rest easy knowing our skilled IT staff is on their way to resolve your tech problems no matter where you are Learn More

Microsoft 365

Work with a full suite of MS Office apps from anywhere via any internet-connected device Learn More

Cloud Disaster Recovery

Back up your business data to keep it safe from accidents and disasters Learn More

Cybersecurity

Protect your digital assets from malware, viruses, and other intrusions with our top-notch security practices Learn More

Cloud Computing

Your critical data is backed up and monitored in our secure cloud environment and quick data recovery systems Learn More

VoIP

Enjoy the benefits of an enterprise-level communications solution at a small-business price Learn More

Accounting

Keep your business running the way it should with our audit and assurance services, tax planning and compliance, and business valuation and forensic accounting Learn More

Executive Dashboards

Stay ahead by understanding your business better than the competition Learn More

Grow your business with confidence and let 415 Group handle your IT worries

Partner with an IT support provider that is committed to helping your business become more successful. Get in touch and learn how we can make your IT trouble-free.

CONTACT US
330-492-0094