
Can AI empower customer service agents?
Imagine having artificial intelligence assistants (AI) like Siri or Cortana as your company’s customer service agents. It sounds fantastical now, but it’s slowly turning into

Imagine having artificial intelligence assistants (AI) like Siri or Cortana as your company’s customer service agents. It sounds fantastical now, but it’s slowly turning into

Virtualization and cloud computing are two technologies that have long been confusing business owners. But that shouldn’t be the case. Understanding the differences between the

The new Outlook features can help you manage your time, respond to emails, take care of important things and more. Also, new upcoming features will

For most people, social media is a convenient way to stay in touch with family and friends. For a small group of people, it’s an

Laptops are so convenient and hassle-free to use. It’s easy to forget that they need regular maintenance. One of the most common causes of laptop

Regardless of your company’s size, social media marketing is a valuable tool you can’t afford to ignore, especially if your business is brand new to

Aside from a new look, Google introduced substantial improvements to Gmail, including functions that let you enable confidential mode, snooze emails, unsubscribe faster, and enjoy

New threats to businesses’ precious employee and customer data emerge every day, so the only surefire way to protect your files from viruses, theft, and

Do you have issues with enabling virtualization on your computer? Although this technology is known to be easy to implement and is supported by most